• WEDDINGS FAQ

FAQ

Q: ARE YOU AVAILABLE OUTSIDE THE NORTH SHORE?

Yes , although we pride our selves as a North Shore catering company, we love the opportunity to share our food and service with those around the Lower Mainland!

Q: DO YOU DO TASTINGS?

Yes, we believe that tastings are important to ensure that the menu is perfect for your special day. After the tasting, we will ask if you’d like to move forward with us. At this point, the $50.00/person charge goes towards your deposit to secure our services for your wedding date.

Q: CAN YOU DO A PLATED MEAL AT A VENUE WITHOUT AN ONSITE KITCHEN?

With a few additional rentals, anything is possible! Our team is experienced at all different event locations from luxury yachts to backyards to private docks, we will be able to help make your vision come true.

Q: CAN YOU HELP US ORGANIZE RENTALS FOR FOOD SERVICE?

Yes, we are happy to help with organizing rentals for your meal service. Note that there is a 10% service charge on all rentals to offset the labour that it takes to consult, order, and arrange delivery with the rental company. If you would like us to set up rentals, we charge an hourly rate for the team members required.

Q: CAN YOU PROVIDE STAFF FOR OUR EVENT?

Yes! Our team is comprised of leading Chefs, Event Managers, Bartenders and Servers that are all dedicated to making your event a success and take good care of the details so that you can enjoy the event. Contact our sales team for pricing.

Q: WHEN DO YOU REQUIRE OUR FINAL NUMBERS AND DIETARY RESTRICTIONS BY?

We require all final numbers and dietary restrictions to be sent to us 10 business days before the event. This ensures that we have enough time to review, order, and modify menu items accordingly.

Q: WHAT MENU STYLES DO YOU OFFER AND CAN YOU CUSTOMIZE MENUS?

We offer buffet, family style, plated, cocktail menus, dessert, and late-night snack. Apart from these, Chef Trevor enjoys the creative process of customizing menus to suit our clients and has done everything from a fusion Asian-Canadian plated dinner to a traditional paella.

Q: WHAT IS THE PAYMENT PROCESS?

Once you decide to book, we require a 25% deposit to be paid with the remaining balance due 10 days before the delivery or event. If the order is placed within 10 days of the delivery or event, full payment will be required. Payments can be made by credit card, e-transfer (michelle@servedcatering.com), or cheque. Cheques must be payable to ‘Served Catering’ and certified if within 2-weeks of the event. A valid credit card must be provided to put on file in the case of any incidentals.